Privacy policy

Effective Date: June 25, 2026

At Koya's Pickle, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or purchase our products.

By using our website, you agree to the collection and use of your information as described in this Privacy Policy.

1. Information We Collect

We may collect the following information when you use our website:

Full name
Email address
Phone number
Billing and shipping address
Payment information (processed securely through Shopify and payment providers)
Order history
Device information, IP address, browser type, and cookies

2. How We Use Your Information

We use your information to:

Process and deliver your orders
Provide customer support
Send order confirmations and shipping updates
Improve our website and services
Prevent fraud and maintain website security
Comply with legal obligations

We may also send promotional emails if you have chosen to receive them. You can unsubscribe at any time.

3. Payment Information

All payments are processed securely through Shopify and trusted payment gateways. Koya's Pickle does not store your debit card, credit card, or banking information.

4. Sharing Your Information

We do not sell or rent your personal information.

We may share your information only with trusted third-party service providers, including:

Shopify
Payment providers
Courier and shipping partners
Website hosting and analytics providers

These providers receive only the information necessary to perform their services.

5. Cookies

Our website uses cookies and similar technologies to improve your browsing experience, remember your preferences, analyze website traffic, and enhance our services.

You can disable cookies through your browser settings; however, some features of the website may not function properly.

6. Data Security

We take reasonable security measures to protect your personal information against unauthorized access, misuse, or disclosure. However, no method of electronic storage or internet transmission is completely secure.

7. Your Rights

Depending on applicable laws, you may have the right to:

Access your personal information
Request correction of inaccurate information
Request deletion of your personal information
Withdraw consent for marketing communications

To exercise these rights, please contact us using the details below.

8. Third-Party Services

Our website is powered by Shopify. Certain services, including payment processing and shipping, are provided by trusted third-party providers. Their use of your information is governed by their respective privacy policies.