Shipping policy

Effective Date: June 25, 2026

At Koya's Pickle, we are committed to delivering fresh, high-quality homemade pickles safely and on time.

Order Processing

  • Orders are typically processed within 1–2 business days after payment confirmation.

  • Orders placed on Sundays or public holidays will be processed on the next business day.

  • During festivals, promotions, or peak seasons, processing times may be slightly longer.

Shipping

We currently ship across India.

Shipping charges, if applicable, will be calculated and displayed during checkout before you complete your purchase.

Delivery Time

Estimated delivery times are:

  • Kerala: 2–4 business days

  • Other States in India: 3–7 business days

Please note that these are estimated delivery times and may vary depending on your location, courier partner, weather conditions, or other unforeseen circumstances.

Order Tracking

Once your order has been shipped, you will receive a shipping confirmation with tracking details (where available) via email or SMS.

Delayed Deliveries

While we strive to deliver every order on time, delays may occur due to:

  • Weather conditions

  • Natural disasters

  • Public holidays

  • Courier service delays

  • Other events beyond our control

We appreciate your patience and understanding in such situations.

Incorrect Shipping Information

Please ensure that your shipping address and contact details are accurate before placing your order.

Koya's Pickle is not responsible for delivery delays or failed deliveries resulting from incorrect or incomplete shipping information provided by the customer.

Damaged Packages

If your package arrives damaged, please contact us within 24 hours of delivery.

To help us resolve the issue quickly, please provide:

  • Your order number

  • Clear photos of the damaged package and product

  • A brief description of the issue

We will review your request and, where appropriate, arrange a replacement or refund in accordance with our Return & Refund Policy.

Contact Us

If you have any questions about shipping or your order, please contact us:

Koya's Pickle

Email: koyaspickle@gmail.com

Phone: +91 62351 12631

Address:

Koya's Pickle
Chemmad
Tirurangadi P.O.
Malappuram, Kerala – 676306
India